“Conor and Aisling spent a very useful couple of days with me in my pharmacy, analysing elements of our operations such as cash control, PCRS claims, security, health & safety, compliance with employment and environmental legislation, and various other similar areas.
Following this they presented a comprehensive report detailing areas where changes could be made in order to improve daily cash control, recording and reporting, PCRS claim procedures etc. to ensure we optimised our achievable margins. They also provided useful feedback on presentation of the retail area of the pharmacy, merchandising, customer communications etc. and made a number of suggestions regarding simple measures which could be introduced for effective performance management.
All in all, I was impressed with their depth of knowledge and their practical and detail-oriented approach to running a pharmacy.”
– Darragh O’Loughlin, Medwell Pharmacy, Tuam, County Galway